FREQUENTLY ASKED QUESTIONS
RETURNS
CAN I RETURN MY ORDER?
Yes. If you’re not satisfied with your purchase, you may request a return according to our return policy and applicable European consumer regulations.
HOW DO I REQUEST A RETURN?
Contact our customer support team with your order number and reason for return. We’ll guide you through the return process.
PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit and debit cards and other secure payment methods available at checkout.
IS MY PAYMENT INFORMATION SECURE?
Yes. All payments are processed through secure and encrypted payment systems to keep your information protected.
SHIPPING
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we ship to selected countries across Europe. Available shipping options and delivery times are shown at checkout.
HOW LONG DOES SHIPPING TAKE?
Orders are typically delivered within 3–7 business days, depending on the destination country. You’ll receive tracking information once your order has been shipped.